Welcome to Summit Software's Online Software Support web site. The purpose of this
site is to enhance
the support services we provide to our customers. We've provided a number of resources
here to help you resolve problems,
answer questions, and suggest improvements to our products
and service.
You may obtain support by telephone at 970-385-4411x4 or
800-771-1827x4, and by e-mail to support@summitsoftware.com.
Remote Access
To facilitate troubleshooting and problem resolution, you can install a
remote access program that allows Support personnel to connect to your PC and
view questionable system behavior directly. NetMeeting, supplied with most MS
Windows systems will work, but RealVNC is preferable. Download it here.
Rev 3.3 User Manual
The Rev 3 User Manual is located here.
Installation
For 3.3 installation instructions, follow this link.
For 2.8 installation instructions, follow this link.
Upgrades
Preview 3.3 on existing 2.8 system.
Upgrade
Rev. 2.8 to Rev 3.3
Upgrade
Rev. 3.2 to Rev 3.3
Updates & Downloads
For version 2.8 updates and downloads, follow this link.
For version 3.3 updates and downloads, follow this link.
Uploads
If you need to send files to Summit, install the Upload
Files To Summit module. This will work for either 2.8 or 3.3. Instructions
for using the module are located here.
Discussion Group
Under construction!
Email Lists
If you'd like to subscribe to our periodic news announcements email list, send an email to
Summit-Client-News-Request@summitsoftware.com.
In the body of the message put the single word "subscribe" (without
the quotes).
If you'd like to subscribe to and participate in our email discussion list,
send an email to SummitDiscussion-Request@summitsoftware.com.
In the body of the message put the single word "subscribe" (without
the quotes).
